Get in Touch With Us

Got a question about something you have read on oldham-council.co.uk, spotted an offer that has changed, or want to flag an issue with one of the brands we cover? This page explains how to get in touch and what happens once your message lands with us.

Ways to Reach the Team

Email is the best way to contact us. Send your message to [email protected] and a member of the editorial team will read it personally — we do not rely on automated replies to close out enquiries. Most messages get a response within two working days, though it can take a little longer during busier periods.

Including a bit of context helps us route your message properly. Let us know whether you are writing about a specific casino, a bonus term, a factual correction, or something else entirely, and we can get back to you with a useful answer rather than a generic one.

What We Can Help With

• Site accuracy — If a welcome offer, wagering condition, or detail about a Curaçao-licensed casino listed on this site looks out of date, tell us. Offers from operators such as Betmica, Kikibet or the other brands we review change regularly, and we want our pages to reflect current terms.
• General questions about non GamStop casinos — If you are unsure how these sites differ from GamStop-registered operators, how Curaçao licensing works, or what to check before signing up, our Best Non GamStop Casinos 2026 guide covers this in more depth, and we are happy to point you to the right section.
• Corrections — Editorial ratings, offer figures and rankings on this site are reviewed periodically. If something no longer matches what an operator is actually advertising, a quick note from you helps us fix it faster.
• Feedback on our reviews — Whether you disagree with how we have ranked a brand, or think we have missed something worth mentioning, we take reader input seriously when we revisit our comparisons.
• Partnership or listing enquiries — If you represent a casino brand and want to discuss coverage on this site, introduce yourself and explain what you are proposing.
• Responsible gambling concerns — If you or someone close to you is finding gambling difficult to control, mention this in your message. We can point you towards independent support organisations. Gambling should always be for over-18s and treated as entertainment, not a way to make money.

What to Expect Once You Write In

Every message is read by a real person before anything gets actioned. We do not outsource enquiries to a script. If your question needs input from more than one person on the team — for example, a correction that touches both an offer table and a review write-up — it may take slightly longer, but you will still get a proper reply rather than a holding message.

We are transparent that this site earns commission when readers sign up with some of the operators we list. That relationship never decides what we publish or how we respond to feedback — a correction or complaint about a top-ranked brand gets the same attention as one about any other listing.

Before You Write In

A few things are worth checking first, since they can save you a reply cycle:

• Bonus terms, minimum deposits and wagering requirements sit alongside each offer on our comparison pages — double-check these before assuming a figure is wrong, since promotions do change often.
• Payment methods, game libraries and licensing details vary by operator, so if your question relates to a specific brand, naming it in your email helps us answer accurately rather than in general terms.
• If your enquiry is about an account, deposit, withdrawal or a dispute with a casino itself, that sits with the operator's own support team rather than with us — we cover and compare these sites, we do not run them.

Getting a Useful Reply, Faster

Short and specific beats long and vague. A message that tells us the page you were reading, the brand or offer in question, and what you think is wrong or want to know, gets a faster and more accurate response than a general "please explain" email. If you are asking about something covered on our Best Non GamStop Casinos 2026 page, mentioning that upfront helps too.

We appreciate everyone who takes the time to write in, whether it is a correction, a question, or feedback on how we rank and review casino sites. It is one of the ways this site stays useful for the next person searching for the same answer.